Introduction
China Railway is the state-owned railway operator in China, connecting Beijing, Badaling, Datong, Tianjin, Qingdao, Xi An, Shanghai, Hangzhou, Chengdu, Chongqing, Changsha, Lhasa, Kunming, Dali, Lijiang, Xishuangbanna, Guilin, Guangzhou, Shenzhen, Xiamen and Sanya.
Review
Routes
Passenger class
The following passenger classes are available with China Railway:
Change policy
The following change terms apply to the train fares:
China Railway | Change time/date |
Fare Business class Seat (C) | Not permitted |
Fare First class Seat (C) | Not permitted |
Fare Second class Seat (C) | Not permitted |
Fare First class Sleeper (C) | Not permitted |
Fare Second class Sleeper (C) | Not permitted |
Fare Business class Seat (D) | Not permitted |
Fare First class Seat (D) | Not permitted |
Fare Second class Seat (D) | Not permitted |
Fare Double-deck Sleeper (D) | Not permitted |
Fare First class Sleeper (D) | Not permitted |
Fare Second class Sleeper (D) | Not permitted |
Fare Business class Seat (G) | Not permitted |
Fare First class Seat (G) | Not permitted |
Fare Second class Seat (G) | Not permitted |
Fare First class Sleeper (G) | Not permitted |
Fare Soft Sleeper (Z, T, K) | Not permitted |
Fare Hard Sleeper (Z, T, K) | Not permitted |
Fare Hard seat (Z, T, K) | Not permitted |
Fare Soft seat (Z, T, K) | Not permitted |
In accordance with the policy of China Railway, once the booking has been confirmed changes are not permitted.
To modify the passenger details, the itinerary, the fare or the departure date, you need to cancel the existing booking and make a new booking.
Cancellation policy
The following cancellation terms apply to the train fares:
China Railway | Cancellation before departure |
Fare Business class Seat (C) | Permitted with fees |
Fare First class Seat (C) | Permitted with fees |
Fare Second class Seat (C) | Permitted with fees |
Fare First class Sleeper (C) | Permitted with fees |
Fare Second class Sleeper (C) | Permitted with fees |
Fare Business class Seat (D) | Permitted with fees |
Fare First class Seat (D) | Permitted with fees |
Fare Second class Seat (D) | Permitted with fees |
Fare Double-deck Sleeper (D) | Permitted with fees |
Fare First class Sleeper (D) | Permitted with fees |
Fare Second class Sleeper (D) | Permitted with fees |
Fare Business class Seat (G) | Permitted with fees |
Fare First class Seat (G) | Permitted with fees |
Fare Second class Seat (G) | Permitted with fees |
Fare First class Sleeper (G) | Permitted with fees |
Fare Soft Sleeper (Z, T, K) | Permitted with fees |
Fare Hard Sleeper (Z, T, K) | Permitted with fees |
Fare Hard seat (Z, T, K) | Permitted with fees |
Fare Soft seat (Z, T, K) | Permitted with fees |
If you wish to cancel your booking with China Railway, kindly manage your booking and request a cancellation to proceed with the refund. This option is available until 1 day before departure.
Service fees will not be refunded. Cancellation fees will apply.
For train routes in China mainland:
- 12 CNY per ticket if the ticked has been issued
- 5% of the ticket fare + 12 CNY per ticket if 3 to 8 days to departure
- 10% of the ticket fare + 12 CNY per ticket if 2 to 3 days to departure
- 20% of the ticket fare + 12 CNY per ticket if 1 to 2 days to departure
- No ticket refund if less than 1 day to departure
For train routes between China and Hong Kong:
- 5% of the ticket fare + 12 CNY per ticket if the ticked has been issued
- 30% of the ticket fare + 12 CNY per ticket if 3 to 8 days to departure
- 50% of the ticket fare + 12 CNY per ticket if 1 to 3 days to departure
- No ticket refund if less than 1 day to departure
For train routes between China and Laos:
- 20% of the ticket fare + 12 CNY per ticket if the ticked has been issued
- No ticket refund if less than 1 day to departure